Last updated: October 22, 2025
This GDPR Policy explains how Paint and Smart Repairs Limited (“we”, “us”, or “our”) collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are committed to protecting the privacy and security of our customers, suppliers, and website users.
Paint and Smart Repairs Limited
Company number: 16432726
Registered address: 187 Brent Crescent, NW10 7XR, London, United Kingdom
Email: info@psrteam.co.uk
Website: www.psrteam.co.uk
We are the Data Controller responsible for your personal information collected through our Website and business operations.
We comply with the principles of data protection set out in the UK GDPR by ensuring that personal data is:
Processed lawfully, fairly, and transparently
Collected for specified, explicit, and legitimate purposes
Adequate, relevant, and limited to what is necessary
Accurate and kept up to date
Stored only as long as necessary
Processed securely to protect against unauthorised or unlawful processing, loss, destruction, or damage
We process personal data under one or more of the following lawful bases:
Consent – when you have given clear consent for us to process your personal data.
Contract – when processing is necessary for the performance of a contract or to take steps before entering into one.
Legal obligation – when we must comply with the law.
Legitimate interests – when processing is necessary for our legitimate business interests and does not override your rights and freedoms.
We may collect and process the following categories of data:
Identity Data: name, title, contact details
Contact Data: address, email, telephone number
Service Data: details related to vehicle repairs, quotes, or bookings
Technical Data: IP address, browser type, device information, and usage data
Marketing Data: your preferences regarding marketing communications
We use your personal data for purposes including:
Responding to enquiries and providing our services
Processing bookings, quotes, and payments
Managing customer relationships
Improving our Website and services
Sending relevant updates or marketing (with consent)
Complying with legal or regulatory obligations
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
After this period, personal data will be securely deleted or anonymised.
We do not sell or rent personal data.
We may share data with trusted third parties who assist us in running our business (e.g., hosting providers, analytics tools, IT support), but only when:
They have agreed to keep your data secure and confidential; and
They only process it under our instructions.
We do not transfer personal data outside the UK unless adequate safeguards are in place to protect your information.
We implement appropriate technical and organisational measures to secure your personal data against unauthorised access, alteration, disclosure, or destruction.
This includes encryption, secure servers, restricted access, and staff training on data protection.
You have the following rights under the UK GDPR:
Right of access – request a copy of your personal data we hold
Right to rectification – correct inaccurate or incomplete data
Right to erasure – request deletion of your data where applicable
Right to restrict processing – limit how we use your data
Right to object – object to certain types of processing
Right to data portability – request transfer of your data to another controller
Right to withdraw consent – withdraw consent at any time for processing based on consent
To exercise these rights, please contact us at info@psrteam.co.uk.
In the event of a data breach, we will:
Assess the severity and potential risk to individuals.
Notify the Information Commissioner’s Office (ICO) within 72 hours if required.
Inform affected individuals if the breach poses a high risk to their rights and freedoms.
Document all breaches and remedial actions taken.
We do not knowingly collect personal data from anyone under the age of 16.
If you believe that a child has provided us with personal information, please contact us so we can delete it promptly.
We may update this GDPR Policy periodically to reflect changes in legal requirements or our practices.
The latest version will always be available on this page with the updated “Last updated” date.
If you have any questions, concerns, or complaints about how we handle your personal data, please contact:
📧 info@psrteam.co.uk
🏢 Paint and Smart Repairs Limited, 187 Brent Crescent, NW10 7XR, London, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection:
https://ico.org.uk
